We'd love to hear from you! Whether you have questions, need support, or want to share feedback, we're here to help make your StorySparrow experience magical.
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Most stories are completed within 24-48 hours after uploading your child's photo. You'll receive an email notification when your personalized video is ready.
Absolutely! We take privacy seriously. Photos are securely processed using encrypted technology and are automatically deleted from our servers after your video is created.
If you're not completely satisfied with your story, please contact us within 7 days. We'll work with you to make adjustments or provide a full refund.
Yes! Contact us for special pricing if you'd like to create stories for multiple children or if you're interested in using StorySparrow for schools or organizations.