StorySparrow

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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how StorySparrow collects, uses, and protects your information.

Last updated: December 15, 2024

Secure Processing

All photos are encrypted and automatically deleted after video creation.

No Sharing

We never share your child's photos or personal information with third parties.

COPPA Compliant

We comply with all children's privacy protection regulations.

🔒 Our Promise: We Never Keep Your Photos

ZERO DATA RETENTION: We do not store, save, backup, or keep any uploaded photos on our servers, databases, or cloud storage systems.

AUTOMATIC DELETION: All images are permanently and irreversibly deleted within 48 hours of video creation - no exceptions, no backup copies.

PROCESSING ONLY: Photos are used exclusively for AI video generation and are immediately purged after processing is complete.

This policy is audited and verified by independent security firms to ensure compliance and your peace of mind.

1. Information We Collect

We collect only the information necessary to provide our personalized story services:

Photos: Images of children that you upload to create personalized stories
Contact Information: Email address for delivery of completed videos
Payment Information: Processed securely through our payment processor
Usage Data: Basic analytics to improve our service quality

2. How We Use Your Information

Your information is used exclusively for:

Creating personalized video stories featuring your child
Delivering completed videos to your email address
Processing payments for our services
Providing customer support when needed
Improving our AI technology and service quality

3. Photo Security & Deletion

Your child's privacy is our top priority:

Photos are encrypted during upload and processing
Images are automatically deleted within 48 hours of video completion
No photos are stored permanently on our servers
Access is restricted to authorized AI processing systems only
We never use photos for marketing or any other purposes

4. Information Sharing

We do not sell, trade, or share your personal information or photos. Limited sharing occurs only in these circumstances:

Service Providers: Trusted partners who assist in video creation (under strict confidentiality agreements)
Legal Requirements: When required by law enforcement or legal proceedings
Safety Protection: To protect the rights and safety of our users

5. Children's Privacy (COPPA Compliance)

We are committed to protecting children's privacy and comply with the Children's Online Privacy Protection Act (COPPA):

We only collect photos with verified parental consent
Parents have the right to review and delete their child's information
We do not collect any personal information directly from children
All communications are conducted with parents/guardians only

6. Your Rights & Controls

You have the following rights regarding your information:

Access: Request information about data we have collected
Deletion: Request immediate deletion of all your data
Correction: Request correction of inaccurate information
Portability: Request a copy of your completed videos
Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@storysparrow.com

7. Data Security

We implement industry-standard security measures:

SSL encryption for all data transmission
Secure cloud storage with access controls
Regular security audits and updates
Employee training on privacy and security protocols
Incident response procedures for any security events

8. Contact Information

If you have questions about this Privacy Policy or our practices, please contact us:

StorySparrow Privacy Team

Email: privacy@storysparrow.com

Phone: +1 (555) STORY-1

Address: 123 Story Lane, Imagination City, IC 12345

Questions About Our Privacy Policy?

We're here to help you understand how we protect your family's privacy.